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Navigating housing, together!

We work with you
to find housing
that matches your needs!

The Roc Housing Navigator Program connects with eligible individuals in Monroe County to provide help with the housing process. We can help to find housing that matches your needs!

We help with navigating the entire search process, finding housing, and providing ongoing after-care management for a minimum of six months after you find housing. We can also make referrals to other programs and services for non-housing needs you may have.

To qualify you must

  • Be a Monroe County resident
  • Meet income requirements (have an Average Median Income under 65%; see Household Size Limit here)
  • Hold a Housing Choice/Rental Supplement Voucher, be homeless, or be at risk of homelessness

To begin the pre-screening process or to refer someone to this program, click the “See If You Qualify” button below.

Please know that we want to connect with you in a timely manner. In order to do this, we take a limited number of submissions each month.

Roc Housing Navigator Program Services

We believe in Navigating housing, together! That’s why, if you’re eligible, you will meet with a program staff member at least once per month to work towards your housing goals. Your journey begins with a Housing Search Navigator, who will guide you through the housing search process.

Once you secure housing, an Aftercare Manager will support you for the next six months, ensuring your needs are met. Along the way, we’ll connect you with additional programs and services to help you succeed—because we believe in navigating housing, together!

Payment of application fees, may be available
Access to community education and resources
6-month tailored case management
Transportation services
Advocacy and mediation
Support with securing housing
Guidance in completing applications
Identifying housing to meet your needs
Program intake
Eligibility verification

To explore, if you are eligible and begin the pre-screening process, please click the “See If You Quality” button below.

Please know that we want to connect with you in a timely manner. In order to do this, we take a limited number of submissions each month.

Powered By

The Roc Housing Navigator Program is made possible through collaboration with trusted community partners dedicated to helping individuals and families find stable housing. Each organization plays a vital role in providing housing navigation, advocacy, and ongoing support to ensure long-term success for those we serve. Learn more about our partners below.

Charles Settlement House (CSH) is a neighborhood-based non-profit human services provider, providing an array of services such as basic needs, rental assistant and benefit screenings in the City of Rochester for more than 100 years.

Community Place of Greater Rochester (CPGR) is a neighborhood-based non-profit human services provider, providing an array of services such as basic needs, rental assistant and benefit screenings in the City of Rochester for more than 100 years.

Family Promise of Greater Rochester (FPGROC) assists families at risk of or experiencing homelessness to achieve sustainable independence by providing person-centered, holistic services in collaboration with the greater community. FPGROC will have achieved success when affordable, decent, equitable housing is seen as a human right and every family has a place to call home.

Rochester Alliance of Communities Transforming Society, Inc. (RocACTS) is an interfaith community organization that trains and empowers community members to create systemic change and shape the racial, political, social, and economic decisions that impact their lives throughout the 13-county Finger Lakes region.

Finger Lakes Performing Provider System (FLPPS) is a 501(c)3 not-for-profit organization established in 2014 with the mission of improving the healthcare delivery system for the Medicaid population. FLPPS is a partnership that includes a network of health and human services providers, including health systems, federally qualified health centers, nursing homes, behavioral health providers, and community-based organizations, across a 13-county region in Upstate New York.

In Partnership With

211/LIFE LINE provides 24/7 access to information and referral services, crisis counseling, and suicide prevention via phone, chat, text, and web. The program ensures confidential, accessible support for anyone in need and is experienced in resource database integration to improve service coordination across systems.

CCSI provides a broad array of management services and technical assistance specifically tailored to meet the needs of local behavioral health, social and human services departments, state agencies, and community-based organizations in Monroe County, across New York State, and beyond. 

The Housing Council at PathStone is a HUD-approved housing agency providing critical support to renters, first-time homebuyers, and property owners throughout Monroe County. As a trusted partner in housing stability, they offer homebuyer education, one-on-one housing counseling, down payment assistance, landlord training, and foreclosure prevention services. Their programs help low- to moderate-income households achieve and sustain safe, stable housing through education, advocacy, and direct support. 

Ibero is a dual language multi service agency that uplifts, empowers, and advocates for Latinos and the underserved.

RMAPI is a coalition of strong-willed individuals and organizations working together to tackle the systematic root causes that create and perpetuate poverty in Rochester.

TogetherNow is the non-profit organization behind MyWayfinder, a free online platform developed by and for the communities we serve. The ROC Housing Navigator Program and Program Partners are listed in MyWayfinder, along with resources across health, education, and human services. TogetherNow is building a network and designing human-centered solutions to tailor the care system to the needs of our communities. 

 

  If you prefer to work with a specific partner organization, you may let us know after you click the “See If You Qualify” button.

Please know that we want to connect with you in a timely manner. In order to do this, we take a limited number of submissions each month.

Navigating housing, together!

Household
Size 1 2 3 4 5 6 7 8 9 Per additional person
Income Limit $47,320 $54,080 $56,750 $60,840 $67,535 $72,930 $78,390 $83,785 $89,180 $5,395